Learn, connect, and, jumpstart your remote customer support career.

Welcome to LTVplus University – your gateway to a thriving customer support career. Start your job-seeking journey on the right foot with practical skills, transition smoothly to remote work opportunities, and find a flexible career path that complements your lifestyle.

For fresh graduates eager to kickstart their careers.

For work-from-home parents seeking a fulfilling alternative to the corporate grind.

For BPO employees craving freelancing freedom.

Our courses

Customer Support Essentials

Intro to customer support, office, helpdesk and communication tools.

Customer Support Essentials + Customer Service Agent Readiness

Intro to BPO, accent and communication skills + the Customer Support Essentials program.

Meet your trainers

Luis Lozano

LTVplus Senior Trainer

Meet Luis Lozano, a seasoned professional with an impressive 20-year track record in the corporate world. With over a decade of experience as a language instructor, Luis is a trusted expert in linguistic education.

At LTVplus, he’s recognized as a training superstar, making a significant impact on the development landscape. Beyond languages, Luis is also an accomplished e-commerce specialist, offering a holistic expertise that combines language proficiency with the intricacies of the digital marketplace.

Rimer Batayen

LTVplus Training Manager

Introducing Rimer E. Batayen, a seasoned professional with over a decade of extensive work experience, notably excelling in the Business Process Outsourcing (BPO) sector for more than 10 years. With an additional seven years dedicated to learning and development, Rimer is a licensed educator, passionately fostering talent and professional growth.

Holding the prestigious certification of a Lean Six Sigma Belter, he demonstrates an unwavering commitment to efficiency and excellence. Furthermore, his expertise spans multiple domains, including e-commerce, travel, hospitality, and education technology. Rimer E. Batayen is a proven leader, poised to empower individuals and organizations for success.

Why enroll ?

Acquire in-demand skills

Gain practical knowledge and industry insights that will set you apart in the customer support world.

Learn from customer support experts

Your mentors are experienced customer support professionals who work with brands from all over the world.

Enjoy flexible learning experience

Access pre-recorded lessons and live sessions guided by expert mentors.

Get lifetime access

LTVplus courses offer a cost-effective and lifelong learning opportunity so you can minimize your learning expenses.

Communicate with mentors directly

Your mentors lead live & recorded sessions, webinars, and interactive discussions, fostering a dynamic learning environment.

Learn via a dedicated platform

Get access to your own account on upcoach and keep track of your course progress, conversations and mentors’ feedback.

Learn from anywhere

Unlock the freedom to learn from anywhere via handy online tools. Study 10-15 hours per week, easily fitting it into your daily routine.

Join a thriving community

Become part of a vibrant network of like-minded individuals and maximize your networking opportunities.

Don't just take our word for it

Play Video about Jenna, an LTVplus graduate

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What our training process looks like

At LTVplus University, we offer a comprehensive 2 to 4-week training program designed to equip learners with the skills needed to excel in the customer support industry. Our training includes:

Certificate upon successful course completion, signed by CEO of LTVplus.
Engaging pre-recorded lessons in video and written format.
Interactive live sessions with your mentors and cohort members.
Practical exercises based on real-world cases.
One-on-one communication with mentors for guidance.
Flexible commitment of just 10-15 hours per week.

This is about the same time you spend on Instagram or Tik Tok.
Why not invest it in your future instead?

Go from vague career expectations to a dream job roadmap

Once you’ve successfully completed our courses, you have two exciting options:

Join LTVplus

Apply for a job at LTVplus and kickstart your career in the customer support industry while enjoying the support of our global team.

Showcase a new set of skills in your CV

Get a whole new layer of confidence by adding new skills to your CV and showcasing your LTVplus course completion certificate. Gain recognition for your efforts and stand out in the crowd!